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Steffen Burzlaff

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Latest activity by Steffen Burzlaff
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    Steffen Burzlaff commented,

    Hi Sara, thanks for reaching out. We couldn't reproduce your issue. Could you send us some more information as a support request through this link: https://k15t.jira.com/servicedesk/customer/portal...

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    Steffen Burzlaff commented,

    Hi Julia, thanks for reaching out to us.Did you also made use of the "exclude user group from tracking" option? If so, once you are logged in while looking at the viewport, the GTM code won't be in...

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    Steffen Burzlaff commented,

    Hi Volker, could you show me your code you currently have to render your page tree?Otherwise it's hard for me to provide a good solution for you.Thanks! We are also currently working on a feature t...

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    Steffen Burzlaff commented,

    Hi Volker, thanks for reaching out.In Scroll Viewport it's currently not possible to view pages which are not part of the page tree in Confluence.What you can do if you are using the WebHelp theme ...

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    Steffen Burzlaff commented,

    Hi, we have a documentation page about how to setup a Help Center like the help.k15t.com.Let us know if you have any problems understanding the documentations so we can improve there. Best Regards ...

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    Steffen Burzlaff commented,

    Hi, as mentioned above the Help Center theme is a theme which only can be configured with the theme-settings file. So there is no possibility to reach the original files and therefore those can't b...

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    Steffen Burzlaff commented,

    Hi,   thanks for reaching out to us.With the default help-center theme this is currently not possible - since this is a predefined theme where you have the properties file to customize it. Our K15t...

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    Steffen Burzlaff commented,

    Hey Pankaj, Unfortunately this isn't currently possible.Also Scroll Viewport is using the Confluence Search v2 which means there is no CQL available right now. How would be the filters look like? M...

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    Steffen Burzlaff commented,

    Hi Pankaj, thanks for your post, can you be more specific about that, what you want to achieve and what the use case for you is? Thanks and have a nice day. Best Regards, Steffen

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    Steffen Burzlaff commented,

    Hey Arianna,thanks for reaching out to us.Sorry for the long wait on this post, sure we can move this here.You are able to do this with a little change in the jQuery: $("[href*='/files/']").attr("t...