K15t Team
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Activity overview
Latest activity by K15t Team-
K15t Team commented,
Hi Phillip Stemp, thanks for the post. Are you able to try updating to the latest version of the app and see if the same behaviour occurs? If it does, can you send us via help@k15t.com; an XML exp...
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K15t Team commented,
Hi Stavroula, Thanks for clarifying. If you're using the article layout, I don't recommend moving your content to the first sub-page in your document, as it will already show in full detail. In any...
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K15t Team commented,
Official comment Hi Nitesh, I'm sorry to hear the sync is not working as you expected. Duplicate issues can happen for several reasons, e.g. having multiple syncs between the same projects or having a backup/cloned...
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K15t Team commented,
Hi Stavroula, Thanks for your question! When you access a Viewport page under a path like yourname.scrollhelp.site/space-name/, what you're accessing is in fact Viewport's representation of your sp...
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K15t Team commented,
Hey Wayne Reilly, thanks for the message. There can be different reasons why the Error: null notification is printed in the export. For instance, one reason is due to broken images (that have incor...
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K15t Team commented,
Hi Angela, On first look, it does seem like a problem with the customizations of your Viewport theme. I believe the search in that sidebar is something you implemented yourself? Perhaps you could c...
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K15t Team commented,
Official comment Hi Sattar, Thank you for your question. Duplicate issues can happen for several reasons, e.g. having multiple syncs between the same projects or having a backup/cloned instance running Backbone as ...
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K15t Team commented,
Official comment Thanks a lot Kristian for the detailed documentation and for sharing your workflow with others in the community. I have now included a hint about this option in our how-to article on How To Control...
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K15t Team commented,
Hi Rob, When reading your case it sounds like our support team would need to look closer into this in order to answer your questions. Hence, I recommend you reach out to our support via: help@k15t....
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K15t Team commented,
Hi Artem, It depends. If you can provide your widget as a Javascript snippet (not HTML), then you could add it though a custom.js file that you add to your help center theme files. Read more on: ht...