Emre Barlas

1. Community
2. Scroll Versions
3. Performance measurement of the Scroll Page Tree

Hi Volker, Sorry for the late response. The issue which we have implemented is a measurement tool, nothing to improve or fix the performance issues with the tree. If you are having performance prob...

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• Emre Barlas
• Created May 18, 2020 06:50
• 0 votes

1. Community
2. Scroll Versions
3. Rename a version

Hi Dorte, Thank you for reaching out. Yes, you can definitely rename a version from the edit menu. Page link will be changed in versioned pages accordingly to the new version name. Links for the un...

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• Emre Barlas
• Created May 18, 2020 06:40
• 0 votes

1. Community
2. Scroll Versions
3. Align versioned and non-versioned pages

Hi Peter, Thank you for reaching out. When you enable Scroll Versions in your space, existing pages would remain as unversioned. To convert them into versioned, you would need to update each of the...

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• Emre Barlas
• Created April 23, 2020 07:24
• 0 votes

1. Community
2. Scroll Viewport
3. Hide version picker for spaces with only one version

Hi Sara, Here is some suggestions from our developers: A code similar to below snippet could be added to the location where the picker is created. #if($versions && $versions.available.size() > 1)##...

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• Emre Barlas
• Created April 09, 2020 14:03
• 0 votes

1. Community
2. Scroll Viewport
3. Theme properties file in web help theme

Hi Volker,The viewport control panel comes from viewport and not the theme, is it possible that you have updated your Viewport before you realised the change? Cheers,Emre.

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• Emre Barlas
• Created April 09, 2020 13:59
• 0 votes

1. Community
2. Scroll Viewport
3. Google Analytics

Hi Jennifer, Sorry that I forgot to mention the other option as well. ​​Just to be clear before moving forward, could you please try to set both to on, allow cookies on the banner when accessing Vi...

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• Emre Barlas
• Created April 09, 2020 09:08
• 0 votes

1. Community
2. Scroll Viewport
3. Hide version picker for spaces with only one version

Hi Sara,I understand. Which theme do you use in Viewport? If you are using Web Help theme, you can change this behaviour in the code. However this won't be possible for Help Center theme. Then the ...

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• Emre Barlas
• Created April 06, 2020 08:55
• 0 votes

1. Community
2. Scroll Viewport
3. Google Analytics

Hi Jennifer,   Thank you for reaching out and sorry for the late response, looks like something went wrong with our notifications.   Some questions, which version of Help Center - Viewport do you u...

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• Emre Barlas
• Created April 06, 2020 06:16
• 0 votes

1. Community
2. Scroll Viewport
3. Theme properties file in web help theme

Hi Volker,Sorry for the late response. Looks like something went wrong in with our notifications.The themes are independent of each other and it is not possible to switch a copy between the two of ...

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• Emre Barlas
• Created April 06, 2020 06:08
• 0 votes

1. Community
2. Scroll Viewport
3. Hide version picker for spaces with only one version

Hi Sara, Thank you for reaching out.If you have one version only, would you like to publish your content with "Same space publishing" method to make it public to users in Viewport? This way you wou...

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• Emre Barlas
• Created April 03, 2020 15:11
• 0 votes