Issues with mentioned users in comments when syncing

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    K15t Team

    Hi Edwin,

    Thank you for your message!

    There is not a way to get the "@ mentions" replaced with plain text, except with the function you already found to replace the mention with a predefined text. We do have an issue to improve the behavior here https://k15t.jira.com/browse/BAC-1262 - as you can see on that issue another issue is opened with Atlassian (JSWSERVER-19938) to make the notifications configurable for mentions which at the moment isn't possible.

    Let me know if you have further questions.

    Cheers,
    Liset (K15t)

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