Issues with mentioned users in comments when syncing

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edwin vasquez

March 01, 2021 18:08

Is there a way to have comments synced as plain text? Having issues with users that are receiving notifications on both projects because they are mentioned in the comments. I could use the replace text  feature in the advanced settings but then that doesn't allow us to see who was the user mentioned. Any tips?

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• Official comment

  

  K15t Team March 02, 2021 12:35

  Hi Edwin,

  Thank you for your message!

  There is not a way to get the "@ mentions" replaced with plain text, except with the function you already found to replace the mention with a predefined text. We do have an issue to improve the behavior here https://k15t.jira.com/browse/BAC-1262 - as you can see on that issue another issue is opened with Atlassian (JSWSERVER-19938) to make the notifications configurable for mentions which at the moment isn't possible.

  Let me know if you have further questions.

  Cheers,
  Liset (K15t)

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