Sync version information with a text field: Custom version field

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Manuel Henrich

October 24, 2019 11:49

We have successfully set up synchronisation with Jira instance at our partner and are now moving further to use Backbone to optimize our own processes. Up to now I really like BackBone :)

 

I have a scenario, where I would like to synchronize in a single direction the following constellation:

Planned version (custom version field with a single version choseable) --> Planned version Product (text field).

 

Actually I managed to set up the synch with the system version fields like "Fix version" but up to now I fail with custom version field sync into a text field.

I.e. this works:

But this fails:

Is this really an unsupported action or is there a workaround?

 

thanks and kind regards

Manuel

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• Official comment

  

  Liset de Bruin October 24, 2019 14:46

  Hi Manuel,

  thank you for reaching out and glad that you are liking Backbone so far!

  The action you are trying to do is actually unsupported, however, there are two workarounds you could use:

  1. You could sync the "planned version" field to a custom field that is of the same type in stead of a text field. 
  2. You can use our Public API to create this field mapping. You can see this for more information: https://help.k15t.com/backbone-issue-sync/latest/server/use-the-java-api-164038831.html

  Let me know if this helped you out.
  
  

  Cheers,
  Liset

   

   

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  Manuel Henrich October 24, 2019 14:57

  Dear Liset,

  thanks a lot for super swift response :)

  Actually I was already investigating the first option. But as we have different version numbers for our product and our projects I also do not want to include all version information of the product into the projects (as it will also screw some filters using the next unreleased version function and similar).

  Will dive into the API and see if that would do the job. Meanwhile I do think fix version is also a good enough information to survive.

  kind regards

  Manuel

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