Error exporting PDF.

Comments

6 comments

  • Avatar
    Roman Serazhiev

    Hi, thanks for reaching out.

    Could you please share additional information to investigate the problem further

    • are you using Confluence Cloud or Server?
    • Is there an error or a stacktrace?

    Roman.

    0
    Comment actions Permalink
  • Avatar
    P. Loky

    Hi,

    I am using Confluence Server. Its a error ( I have attached an screenshot for your reference).

    0
    Comment actions Permalink
  • Avatar
    Roman Serazhiev

    Could you please send us Confluence support ZIP to support@k15t.com? You can click on the link in the error message to get the Support ZIP.

    Roman.

    0
    Comment actions Permalink
  • Avatar
    P. Loky

    Attachment is sent to the given email ID.

    0
    Comment actions Permalink
  • Avatar
    P. Loky

    Hi Exported entire space, its size comes around 10GB. Attached screenshot for your reference.

    0
    Comment actions Permalink
  • Avatar
    Roman Serazhiev

    Hi.

    That's too big to easily share. Do you experience the same error when exporting a certain page on a tree of pages? If yes, could you share that page or just that page tree?

    Could you please share a support ZIP to the created support ticket so I can see the logs for the error message?

    Roman.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk