Error when trying to set export date pattern in filename

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Thomas Baldauf

August 20, 2019 12:20

When trying to use an export date with a custom pattern in the filename of Scroll Word Exporter, the following error occurs after the first change to the default:

Encountered unexpected error: Cannot read property 'value' of null.Our developmentl team has been notified of this problem.

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  Thomas Rough (K15t) August 21, 2019 11:21

  Hi Thomas,

  Thanks for reaching out to us.

  Was the specific error Encountered unexpected error: Cannot read property 'value' of null.Our development team has been notified of this problem. rendered in the generated export or did it appear on screen? Does it appear after selecting the option to Export to Word?

  To further investigate the issue can you send us a screenshot of this error, alongside a copy of your export template? You can send this to support@k15t.com and we can continue the conversation within the created support case.

  Cheers, Thomas (K15t)

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  Thomas Rough (K15t) August 21, 2019 12:33

  Hi Thomas.

  Thanks for sending us the additional information to support@k15t.com.

  As mentioned, I can confirm that the problem you've faced is a known issue which our developers have already resolved - https://k15t.jira.com/browse/EXP-2811
  
  The fix will be included in the next release of Scroll Word Exporter 4.1.10 which should be available today. Updating to this version will resolve the problem.

  I hope this helps.

  Cheers, Thomas (K15t)

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