Link in PDF after export out, it will point to Confluence page instead of point to PDF itself

Follow

Masfatin Norzlan-ee

July 01, 2019 06:06

Is there something changed in PDF export server settings (in last 2-3 days)????

Tabular references to document anchors is getting generated differently now, and it is no more externally usable. Earlier, it was getting generated as cross reference (within the PDF doc – see below) and now it shows full wiki link (which will not be accessible outside IFX).

 

I already tried changing various options, but nothing worked.

 

How can I revert back to the earlier export method (cross ref. within PDF) ??

0

• 

  Masfatin Norzlan-ee July 01, 2019 06:08

  Please add in my colleague name as well in this ticket.

  Varun.kumar@infineon.com

  Thank you!

  0

  Comment actions Permalink
• 

  Masfatin Norzlan-ee July 01, 2019 06:17

  

  0

  Comment actions Permalink
• 

  Thomas Rough (K15t) July 01, 2019 12:34

  Hi Masfatin,

  Thanks for reaching out to us.

  Did the generated PDF export also include the pages that are mentioned in the footnotes?

  If so, was the export option Optimize links for print (within File Options) enabled – see screenshot below?

  

  If this export option is also selected but you are receiving the URL's in the footnote, please can you send us an XML for the page tree that you're exporting.

  To export the content of a single Confluence page, please follow these instructions: https://help.k15t.com/creating-a-xml-export-of-a-single-page-111903666.html.

  You can send this information to support@k15t.com and this will automatically create a ticket. We can then continue the conversation there and I'll add your colleague (as posting in our community is not the same as creating a support case).

  Thanks, Thomas (K15t)

  0

  Comment actions Permalink
• 

  syuen May 06, 2020 06:58

  I am having the same problem. All anchor links are now linking back to the URL, which will not be useful to our customer, who is using the PDF as a standalone document.

  Was there a solution, and can you please share it?

  0

  Comment actions Permalink
• 

  Thomas Rough (K15t) May 06, 2020 15:00

  Hi there,

  thanks for the post. Please can you send us an XML export for the affected page where you are experiencing the link issues in the PDF export to support@k15t.com.

  To export the content of a single Confluence page, please follow these instructions: https://help.k15t.com/creating-a-xml-export-of-a-single-page-111903666.html.

  Once submitted to us, this will create a support case where we can continue to investigate the issue with you. 

  Thanks, Thomas (K15t)

  0

  Comment actions Permalink

Please sign in to leave a comment.