Scroll Word Exporter - page property has a line break

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André Gorzel

April 24, 2019 12:24

Hello @all,

we have switched to the version 4.0.5 of scroll word exporter and  have a problem with the page properties.

They seem to have a line break after each property and I don't know where its comming from. In the prior Version (below 4.x.x) it worked with the same setup.

Here is a sceen from the template :

in between the properties there is no line break.

the rendered document looks like this:

As you see there are line breaks behind every property.

What could I do to improve the behavior without line breaks - especially in a word header it looks a bit strange.

Thanks

Best regards

André

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  Nils Bier April 25, 2019 13:57

  Hi André,

  Thanks for reaching out.

  I was just trying to reproduce the described behavior using Confluence 6.13.0 and Scroll Word Exporter 4.0.5 - in my exports everything worked as expected, there were no line-breaks inserted.

  To further investigate the issue, it would be great if you could send us a XML export of the page with the page property macro, your MS Word template, and further information about which Confluence version you're using to support@k15t.com.

  We'll then have a closer look and will come back to you with further details.

  Thanks.

  Nils

  P.S. Is there a specific reason why you're still on such an old version of Scroll Word Exporter and are not using the latest version of the app?

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  Ian Lamont May 16, 2019 10:55

  Hi, I'm having the same problem, is there a resolution that you can share?

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  Nils Bier May 16, 2019 12:32

  Hi Ian,

  Could you please send us your template, a XML export of the page you're trying to export, and further information about which version of Confluence and Scroll Word Exporter you're using to support@k15t.com? 

  To export the content of a single Confluence page, please follow these instructions: https://help.k15t.com/creating-a-xml-export-of-a-single-page-111903666.html.

  We'll then have a closer look and will come back to you.

  Best,
  Nils

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  Ian Lamont May 16, 2019 15:57

  Hi, think I have found a solution to this :-)

  In the Word Template, if you create the header and footer as "Tables" the text will line up as expected. If you simply use "Tab" to move across the screen a "Line Feed" is included.

  Hope this helps.

  Ian

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  Carl Eric Codere November 04, 2020 02:19

  Greetings,

                  Strange enough on our side, we have the same issue, but only with one page property, it adds a line break, while other properties are ok, can someone help?

  Carl

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  Thomas Rough (K15t) November 24, 2020 15:53

  Hi Carl, thanks for the post. If this issue is still occuring, please can you send your template and related page with the page properties via an XML export. We can then investigate this further. To export the content of a single Confluence page, please follow these instructions: https://help.k15t.com/creating-a-xml-export-of-a-single-page-111903666.html. Please can you send this information to help@k15t.com. We can then continue the conversation within a support ticket.

  Cheers, Thomas (K15t)

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  Carl Eric Codere November 25, 2020 13:38

  Actually by upgrading to the latest version of confluence server as well as using the version 4.2.14 of scroll word exporter the issue can no longer be reproduced.

  Thanks

  Carl

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