Gliffy diagram split over pages

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Andrew Lindsay

March 07, 2019 10:02

Hi all,

Is anyone else having issues with Gliffy diagrams being split across pages? I wasn't having this before 4.6.0.

Cheers!

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  Fedor Utenkov March 07, 2019 15:34

  Hi, Andrew!

    I do have the same problem with draw.io diagrams. ((

    I've came to create a question like yours but related to draw.io diagrams. )

    It looks like we are facing a common problem.

  Sincerelly,

  Fedor.

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  Debbie Nicholas March 07, 2019 14:27

  We encountered this issue prior to 4.6 and continue have split Gliffy diagrams. The only workaround has been to add a page break prior to the diagram. 

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  Thomas Rough (K15t) March 08, 2019 09:08

  Hi all,

  Thanks for your posts. The aforementioned issue is actually caused by a limitation in the library that we use to generate the PDF exports. This export behaviour doesn't only occur with Gliffy diagrams, but also with similar macros such as those from Draw.io.

  You can track the related issues in our Jira system here:

  • https://k15t.jira.com/browse/EXP-2335 – Pertains to Draw.io

  • https://k15t.jira.com/browse/EXP-2174 – Pertains to Gliffy

  Our developers have already reached out to RealObjects who develop the PDFreactor library that we use and their newest library update looks set to resolve this export behaviour. We are currently testing this newest version, PDFreactor 10, which looks good so far. Barring any development issues, this library update will be included in one of our next upcoming Scroll PDF Exporter releases.

  I hope this information helps.

  Cheers, Thomas (K15t)

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  Andrew Lindsay March 08, 2019 10:18

  Hi Thomas,

  Thanks for the update and glad to hear the team is working on it.

  I'll watch the issue and look forward to the next release.

  Cheers, Andrew

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