Unable to create an own template without base plugin

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7 comments

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    Thomas Rough (K15t)

    Hi Volker, 

    Thanks for reaching out to us and I apologise for this link not working. 

    You can download the latest version of Scroll HTML Exporter from the Atlassian Marketplace, and once downloaded, you can rename the *.obr to a *.zip file and then extract the contents. 

    Then, within the Dependencies directory, you will be able to see the Scroll Base plugin *.jar – you can then upload this to your Confluence instance. 

    I hope this helps. Let me know if you need any additional information. 

    Cheers, Thomas (K15t Software)

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    Volker Weinreich

    Hi Thomas,

    Thank you. Now one module is enabled: exp-scroll-webhelp-theme, but the other one still unabled, and there is no own template available.

     

    Greetings,

    Volker

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  • Avatar
    Thomas Rough (K15t)

    Hi Volker, 

    Thanks for your reply. 

    Would you be able to send us your custom template to support@k15t.com

    We can then investigate this further to ascertain why the template is not showing in your Confluence instance. 

    Cheers, Thomas (K15t Software) 

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    Volker Weinreich

    Hi Thomas,

    Okay, I have sent you the jar-file. Did you mean that?

    Greetings,

    Volker

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    Thomas Rough (K15t)

    Hi Volker, 

    Thanks for your response. 

    Yes – I meant the JAR-file for your template. Unfortunately, it seems that your email with this attachment has failed to reach us. Would you be able to send this information again? Sorry for any inconvenience. 

    Cheers, Thomas (K15t Software)

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    Volker Weinreich

    Hi Thomas,

    sending it failed two times. Simply changing the suffix didn't help. What is the best way to deliver you the JAR-file? Are there other options?

    Greetings,

    Volker

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  • Avatar
    Nils Bier

    Hi Volker,

    Thanks for letting us know.

    I'll reach out to you via the support ticket with a dropbox link where you can upload the file.

    Best,
    Nils

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