!!LICENSE INVALID!!

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Norbert Howe

October 31, 2018 08:51

When triggering an export to pdf, I get following error message, see below.

Could you please ensure the export works again and all licenses are available.

Thanks, Norbert

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  Thomas Rough (K15t) October 31, 2018 13:20

  Hi Norbert, 

  Thanks for your post – I have also responded in the support ticket that you have opened with us.

  If you have been using an evaluation licence and this has now expired, you would need to contact the administrator of your Confluence instance in order to resolve this. 

  Once you have the licence key purchased by your company this can be validated alongside the app in the Manage Add-ons section of the Confluence administration.  

   

  I have included some additional information in your support ticket which I hope will help. If you have any further questions I would suggest that we keep the conversation going within the support ticket to prevent using different channels. 

  Cheers, Thomas (K15t Software)

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