Protect documentation with Confluence user login but enforce customers to see only Scroll Viewport view
Hi,
We would like to expose the documentation produced via Scroll Viewport to our customers after they login instead of making this publicly accessible.
From our understanding, the Scroll Viewport access control simply inherits from the corresponding Confluence space and it's ok for us to create Confluence users for our customers.
However, we can't yet figure out a way to make sure that our customers can only access the Scroll Viewport view but not the Confluence view which doesn't look nice.
For instance, if customer attempts to access https://confluence.abc.com/display/DOCS then they should be auto-redirected to the Scroll Viewport view, e.g. https://onlinedocs.abc.com/docs (just assuming we have set up the custom domain https:/onlinedocs.abc.com for the online docs).
May I ask how this can be achieved?
Thanks!
Vincent
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Hi,
I think it is described here now: https://help.k15t.com/scroll-viewport/latest/server/set-viewing-permissions-165941881.html.
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Hi,
The documentation link above does not work. Is there a new link?
We have a SaaS Confluence instance and would like that any anonymous access to the Confluence site redirects automatically to the Viewport site. It appears that auto-redirection of anonymous users exists but cannot find any information or working link online.
Thank you
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Hi Vincent,
thank you for your post!
Sure this is possible and is described here.
The example in the article is described with anonymous users, but is also working with user-groups. If your customers are signed up, put them simply into a group e.g.: "customers" and restrict the Confluence UI for users which belonging to the group e.g.: "employees".Let me know if that worked out for you.
Thanks and have a nice day.
Best,
Steffen -
Hi again Stephan,
The working link is https://help.k15t.com/scroll-viewport-data-center/2.22.0/set-viewing-permissions. However, this is the documentation for Confluence Data Center version of our app. On Confluence Cloud, where you don't self-host your Confluence, this viewing permission feature will not work.
In your case, as mentioned in your support ticket, you can only set up a redirect from Confluence with third party Confluence apps like Redirects by EasyApp for Confluence or other redirect apps for Confluence.
Cheers,
Laura
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Hi Laura,
Thank you for the information! We will update the links by hand in our software.
Side note: I do not think, as you suggest, that there is a plugin capable of translating Confluence URLs into Scroll Viewport URLs. The algorithm you devised to construct SEO friendly URLs is specific to your implementation. I originally though that you maybe expose an API to which we could send a Confluence URL and you return the translated URL. That could have helped but for now we will do it by hand.
Best,
Stephan
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