Is there a way to sync up old tickets from existing project to a new project?

Follow

jyu

May 25, 2018 20:40

I have a project with a number of tickets. I have a new project in different JIRA instance. What I want to do is add old tickets from the 1st project to 2nd project. And then, sync up the two project via synchronizations. Can I do so within Backbone or have to do it outside Backbone?

0

• 

  Thomas Walker (K15t Software) May 28, 2018 09:14

  Hello,

  Thanks for the question. You can achieve this by configuring a synchronization for the projects, and then triggering a resync for the synchronization in the direction 1st project -> 2nd project.

  When you trigger a resync, Backbone will then 'see' the resynced issues and synchronize them to the other side.

  If you want to limit the synchronized issues, you can set a JQL rule when triggering the resync and then limit the resynced issues according to any JQL rule you wish.

  I hope this clarifies things, if you have any further questions I'll be happy to help.

  Cheers, Tom.

  0

  Comment actions Permalink

Please sign in to leave a comment.