Is there a way to sync up old tickets from existing project to a new project?

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  • Hello,

    Thanks for the question. You can achieve this by configuring a synchronization for the projects, and then triggering a resync for the synchronization in the direction 1st project -> 2nd project.

    When you trigger a resync, Backbone will then 'see' the resynced issues and synchronize them to the other side.

    If you want to limit the synchronized issues, you can set a JQL rule when triggering the resync and then limit the resynced issues according to any JQL rule you wish.

    I hope this clarifies things, if you have any further questions I'll be happy to help.

    Cheers, Tom.

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