Links stop working if a page is changed in the next version

May 29, 2015 08:48

Hi,

Let me describe my problem here as I am not sure if I am doing something wrong or if this is how Scroll Version functions.

Let's say I have two pages: Home-v1 and Configuration-v1.
In the Home page I have a link to the Configuration page.
Now I create version 2 of my documentation and I make changes to Configuration page, so now I have Configuration-v2.
When I publish I see that a link from Home to Configuration stops working.

What I need to do now is go and edit Home and link the Configuration page again. I am a little but confused as I thought the links should be maintained properly.

Am I doing something wrong or is this the way it should work?

thanks,

Sabina

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10 comments

Nils Bier May 29, 2015 09:11

Hi Sabina,

thanks for contacting us.

Have you already had a look at the following page in our documentation: https://www.k15t.com/display/VSN/Linking+to+Pages+in+a+Scroll+Versions+space ?

Please make sure to use the "browse" functionality when inserting links in spaces managed with Scroll Versions, by doing so the links will be resolved correctly within the version and will work after publish.

I hope that helps. Please let us know if you have any further questions.

Best,
Nils

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Sabina Sz. May 29, 2015 09:23

Hi, this is what I am doing, using "browse". However, I am also using the advanced option when linking when I want to link to a particular Heading on a page. So if I do this, the links will not work, is this correct? I mean, they will not work just as I described in my first post?

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Nils Bier June 01, 2015 10:11

Hi Sabina,

linking to anchors on versioned pages isn't fully supported yet.

We've already tracked the requirement in our JIRA system: https://k15t.jira.com/browse/VSN-2080
Please sign up at https://k15t.jira.com/secure/Signup!default.jspa to watch, comment on or vote for this issue. You'll then get a notification for every status update on the issue.

Best,
Nils

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Sabina Sz. June 01, 2015 12:05

Ok, thank you for your answer :)

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Sabina Sz. October 14, 2015 08:47

Hi, I would like to make one more comment that I think is connected with the whole linking issue. When I publish new versions I keep getting loads of messages that go like this: "Page **** contains a link to a page.***v1 that cannot be published."

When I verify the links, it turns out they are created through a Browse linking option (not advanced or anything else). Also, if I publish anyway, without fixing any of these links. then all those links work correctly... Problem is every time I publish I get more and more of these messages even though there don't seem to be any problems. I dont get it, what am I doing wrong?

Sabina

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Sabina Sz. October 14, 2015 08:54

Just to make myself more clear, these are not regular blue 'messages' that I am talking about, these are in fact listed as 'warnings' which makes it even more confusing for me.

scroll.png

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Roman Serazhiev October 15, 2015 06:31

Hi Sabina,

Could you please send the export of your space to support@k15t.com so we could have a deeper look at the issue?

Cheers,

Roman.

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Sabina Sz. October 19, 2015 09:31

Roman, how do I export the whole space, I am sorry but I cant figure it out. Also, to what format should I export it?

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Sabina Sz. October 19, 2015 09:36

I was looking for export option in all the wrong place, now I see where it is :) But still, which format should I export to?

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Roman Serazhiev October 19, 2015 10:04

Hi Sabina,

To create a full XML export of a space, please follow these instructions: http://www.k15t.com/display/SUPPORT/Creating+a+XML+Export+of+a+Space.

Cheers,

Roman.

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