No notifications sent when a user commented on a page.

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Sabina Sz.

March 25, 2015 14:24

Hi,

I encountered a problem where certain users comment on versioned pages and I do not receive email notification about their comments while I receive notifications from others. These users belong to two different groups and the difference in their permissions is as follows:

Users whose comment notification I receive: have permissions to add/delete pages and add/delete comments

Users whose comment notificaion I do not receive: have permissions to add/delete comments (but NOT to add/delete pages).

Does the problem lay in the permissions or somewhere else?

 

I need these permissions as such and I really need to receive email notifications from all.

 

thanks,

Sabina

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  Nils Bier March 26, 2015 13:47

  Hi Sabina,

  thanks for contacting us.Do you also encounter this behavior with comments (from the same users) in default Confluence spaces (without any Scroll Versions functionality)?

  Best,Nils

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  Sabina Sz. March 26, 2015 15:41

  Nils,

  I just tested it and it turns out that when those users who only have add/delete comment permissions, when they add a comment in a default Confluence page (without scroll) then I do in fact receive email notification.

   

  Sabina

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