Should you restart Confluence after K15t plugin update?

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    Nils Bier

    Hi Paul,

    thanks for contacting us. Normally it's not necessary to restart Confluence after updating any plugin.
    Did the restart solve the problem? If you want you can send us a Confluence Support ZIP to support@k15t.com, so we'd be able to further investigate the behavior and might be able to tell what possibly went wrong.

    To create a support ZIP in Confluence, please follow these instructions: http://www.k15t.com/display/SUPPORT/Creating+a+Support+Zip

    Best,Nils

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    Anderson, Paul

    Greetings Nils,

    The restart of Confluence did resolve the problem. I've emailed a Confluence Support Zip to your support address (the message references this forum thread and my company name). The Scroll plugin updates were on 8 December shortly after 1am GMT +5 (US eastern time). The restart occurred the night of 9 December.

    Best regards,

    Paul

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    Nils Bier

    Hi Paul,

    thanks for the files, I just answered the ticket.

    Cheers,Nils

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