international characters in code macro are not exported

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james mayo

December 11, 2014 07:47

Some international language characters(Korean) in code macro are not exported in Scroll PDF 3.1.4, while characters outside of code macro are shown correctly.

I tried version 3.0.1, but it still doesn't work. It works fine in version 2.5.11.

I tested all three version with the same template, so I'm wondering where to fix to solve the problem. I wasn't able to find any confluence error logs either.

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  Nils Bier December 11, 2014 11:20

  Hi James,

  thanks for contacting us.
  Have you defined to use a font face for your code block that includes the characters?

  Have you already had a look at our documentation: https://www.k15t.com/display/PDF/What+Can+I+do+if+Umlauts+or+Asian+Characters+are+not+proper+Exported?

  If that doesn't help, it would be great if you could send us a XML export of an affected page and the PDF template you are using to support@k15t.com.
  To export the content of single Confluence page(s), please follow these instructions: http://www.k15t.com/display/SUPPORT/Creating+a+XML+Export+of+a+Single+Page

  We'll then have a closer look and will come back to you as soon as possible.

  Cheers,
  Nils

   

   

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