Resource file (.gif) occasionally disappears

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Guy Eden

September 09, 2011 08:58

Not consistently reproducible, but here's the problem:

• I have a gif file which is uploaded to resources (this is used as a logo on the title page for a global template.)
• I have been making various updates to the template (none of them involve the resources tab)
• On occasion (and I haven't worked out when), I export to PDF & there is no logo.  Looking at the resources tab shows that the gif file has disappeared !

Any ideas?

Thanks,

Guy.

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  Paul Hahler October 17, 2011 16:10

  Hi,

  we notice the same issue. It's the third time we put the logo back into resources. Same scheme as above. We have the latest test version of pdf export installed.

  Regards,

  Paul

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  Jens Rutschmann October 17, 2011 16:19

  This issue is already being discussed here: http://support.k15t.com/entries/20495152-logo-disappears

  To avoid duplicate threads, I'm locking this one now. Please post further replies to the other thread.

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