We have been using the Google Analytics integration with the Scroll Viewport Help Center Theme to learn about the behavior of our external users: where are they from, what pages do they access, what do they search on etc.
The integration was easy to set up in the Help Center Theme and we managed to use the data to make improvements in the documentation (=the primary purpose of the integration).
But then we became aware that using Google Analytics out of the box is a violation of GDPR and we removed the integration from our Help Center implementation.
The French authorities have created a guide in making analytics compliant with GDPR (https://www.cnil.fr/en/google-analytics-and-data-transfers-how-make-your-analytics-tool-compliant-gdpr) but the steps seem quite extensive.
Does anyone have thoughts, ideas, or practical experience with integration to another analytics tool?
Or maybe K15t plans to integrate with some other analytics tool?
Any input would be appreciated - thanks!
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